Stanley G Idt

Ref No.1-10717****48

Non delivery of 1st class signed for packet. Posted on 15/11/2023 at Ash Lane, Rustington BN16 3BZ at 1700hrs. Was told that it was at Bethnal Green sorting centre. I took the trouble to go there and waited for two and a half hours to be told that it was at ROMFORD sorting centre. I tried calling them to no avail. I then spoke to one of your representatives named Jay425**** who said that it was in the system and would probably be delivered 27/28 November but still not been delivered
View full review

Preferred solution: Deliver product or service ordered

Devan Rmo

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Congleton, Cheshire East

I ordered next day delivery. It has almost been a week and it still has not arrived.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Royal Mail - I ordered next day delivery. It has almost been a week and it still has not arrived.
Royal Mail - I ordered next day delivery. It has almost been a week and it still has not arrived.
My package was supposed to be delivered on the 30th, its currently the 5th. The website has been unhelpful in terms of allowing me to know when it will come and what I can do about the situation. Normally, I would be fine, however this package is important to me and I need it as soon as possible, otherwise it will mess up my plans. Additionally, no one responded to my call on Customer Service
View full review
2 comments
Guest

I ordered next day delivery. It has almost been a week and it still has not arrived.

Guest
reply icon Replying to comment of Guest-2424848

Did it ever arrive ? Having the same issues ...

View more comments (1)
Ambur Qwr

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

No one answered

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Royal Mail - No one answered
Royal Mail - No one answered
Royal Mail - No one answered
Sent my letter off recorded delivery last Friday still showing on the system has not been delivered my letter is a very important letter to a solicitor.
View full review

Preferred solution: Deliver product or service ordered

User's recommendation: Sent my letter record. It still hasn’t been delivered. Sent this last Friday.

Resolved
Ravinder K Klp

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: My parcel not delivered please help

Royal Mail - My parcel not delivered please help
Royal Mail - My parcel not delivered please help
Hello my parcel is to much late i need this parcel please cheak it please connect me this mail please number +346********
View full review
Pros:
  • Please deliver my parcel
Cons:
  • Not happy

Preferred solution: Deliver product or service ordered

Ravinder K Klp

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tarragona, Tarragona

My parcel is to much late where is my parcel

Royal Mail - My parcel is to much late where is my parcel
Royal Mail - My parcel is to much late where is my parcel
Please looking my parcel its is to much late i need is parcel too much late please i need agent this parcel please
View full review

User's recommendation: Too much late my parcel

Loel Tca

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Poplar, England

I didn’t receive my order

Royal Mail - I didn’t receive my order
Royal Mail - I didn’t receive my order
Royal Mail - I didn’t receive my order
I didnt receive my order please can explain why is it take long.help me with explanation at least if I know I can understand
View full review

User's recommendation: Not good at all

Beant S Bfc

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Southall, England

Loss my parcel

Royal Mail - Loss my parcel
Royal Mail - Loss my parcel
My parcel is not received me please search my parcel and give me my parcel and parcel I'd MMSA991 AD my correct address 1 dormers wells lane 7 September court Southall UB1 3 HR and
View full review
Loss:
$15
Pros:
  • At no banyfit
Cons:
  • When my parcel give me

Preferred solution: Full refund

Resolved
MRizwan M

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: I have recharged my number but I have not received it yet

Royal Mail - I have recharged my number but I have not received it yet
Royal Mail - I have recharged my number but I have not received it yet
Updated by user Jul 31, 2023

Company fixed the issue and I have been provided with product or service ordered.

Original review Jul 31, 2023
I have recharged my number but I have not received it yet my number +447909****04 no received money my number
View full review
Loss:
$7

Preferred solution: Full refund

User's recommendation: I have recharged my number but I have not received it yet

Nikolas K Kda

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bournemouth, England

Delay of delivery!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Royal Mail - Delay of delivery!
Royal Mail - Delay of delivery!
Royal Mail - Delay of delivery!
Updated by user Jul 18, 2023

With endless phone call tries from both the UK and abroad!!! to find out that only the sender can submit a complaint ( Public Service Company in this case in Lisbon -Portugal) And that unfortunately we cannot even report the item missing ourselves as the receivers! Incredible!

Original review Jul 18, 2023
Its the 18th of July and after countless efforts to contact Royal Mail, from Greece and England, my parcel from Portugal has not been delivered in Bournemouth, although arrived in DORSET Center on the 06th of June The customer service Center is a CUSTOMER MANAGEMENT AND DELAYING SERVICE, where one would probably be able to communicate better with a pet instead of that automatic service Center! No human seems to be a available to answer not even a long distance phone call, so far!
View full review
Loss:
$2500
Pros:
  • Tracking
Cons:
  • No agent to assist me and no tel number available to resolve

Preferred solution: Deliver product or service ordered

User's recommendation: Unfortunately to use another service!

Tracy W Dqk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My item has not been delivered

Royal Mail - My item has not been delivered
I have been tracking item and it just says weve got it I handed the parcel into the post office on 2/10/23 paid fir signed for 1st class large letter to be delivered to Durham and it has still not arrived and I am unable to track the delivery
View full review

Preferred solution: Deliver product or service ordered

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Dammam, Eastern Province

Very bad experience

Royal Mail - Very bad experience
Royal Mail - Very bad experience
Tracking no RF56606****GB what the issue regarding this can you explain. Long wait. Please tell me clearly I going to receive my order or not now I unable to wait more
View full review

User's recommendation: So delay service

Abigail A Pqw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Greenford, England

I've not received my items but it says it's been delivered

Royal Mail - I've not received my items but it says it's been delivered
Royal Mail - I've not received my items but it says it's been delivered
This is the second time you have refused to deliver my parcels but tagged them as delivered. The first time was a white bag from Ali Express. It never got to me but you tagged it as delivered. The second parcel were a sandals and a bag combined. It was also tagged delivered but you never did. Im extremely disappointed in you. And the worst part is, you dont have anyone to talk to or any office to reach out to. Too bad
View full review
Loss:
$60
Cons:
  • I do not know

Preferred solution: Full refund

User's recommendation: I don’t trust them but I can’t tell you not to trust them because we might not have the same issue

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Wanstead, Redbridge

My International package is not yet arrive and can not be track

Royal Mail - My International package is not yet arrive and can not be track
Royal Mail - My International package is not yet arrive and can not be track
I have ordered royal mail services to sent my package internationally to Indonesia. I've drop the package since 19th August 2023 until today my family in Indonesia is not yet received the package and I could not track the package. I have been trying to call the customer service but it seems always busy since this morning. No one help me and given me the answer regarding my package.
View full review

User's recommendation: Try to provide good customer service

Nermine D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I didn’t receive my items

Royal Mail - I didn’t receive my items
Royal Mail - I didn’t receive my items
I had a card saying the item in my house on the shed, they sent a photo with an email of the items, but not in my house the items in an other house, I was in the house by that time but no one knocked on the door and I didnt receive anything of my items. Please help me to receive my items. Thanks
View full review
Loss:
$68
1 comment
Nermine D

Can you please help me as soon as possible to get my items. Thanks

Leovardo Oah

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

For tracking the parcel

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Royal Mail - For tracking the parcel
I sent my parcel on pakistan my parcel reference no. RL33281****GB whenever parcel in London it is showing on tracking but it is not showing now so who is the royal mail partners on pakistan and how to track my parcel over there. Thank Adil Anwar Khan
View full review

Preferred solution: Deliver product or service ordered

Ionela S Dse

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Ionela

Royal Mail - Ionela
Royal Mail - Ionela
Original review Oct 07, 2023
Am primit un gmail ca coletul meu ar trebui sa soseasca azi intre 9 si 16 00 si nici acum nu a sosit. Vreau să mă suni când ajungi cu coletul Am primit un gmail că coletul meu ar trebui să sosească astăzi între 9 și 16 00 și nu a ajuns nici acum. Vreau să mă suni când ajungi cu coletul am plătit online
View full review

Preferred solution: Nu a ajuns pachetul meu ! Sunați ma când ajunge

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article