Royal Mail

Says parcel has been delivered but hasnt turned up,been waitin about 2 weeks for it,for it not to turn up.

Sent an expensive item using special delivery next day before 1pm, that was 4 days ago yet its still stuck in a *** depot near London, ive also sent lots of business mail over the years thats been lost by these clowns and have had to send over 100 claims forms in because the muppets lost my customers stuff.

Worst delivery company after yodel but at least yodel has a human to talk to when SHTF , nope not ROYALFAIL they dont even have webchat hahahhaa LOSERS

Basically postman Knocked and when I opened the door he was not there I only took a minute to come to the door.

It is really annoying.

Where is my parcel?

People need communication from driver to reasonably have clarity

Despite paying for Special Delivery, guaranteed next day before 1 pm, the Royal Mail could not be bothered to get it to me on time. It stayed too long in transit at another RM office before finally being sent to my local delivery office, and then the tracking information said it was sent there in error.

What? Sending the item to the correct delivery office was an error?

I shall probably not be buying from websites that use Royal Mail in future.

Special Delivery seems to be a complete waste of money in some cases.

Encomenda não recebida , preciso da minha encomenda . , eu ligo na royal mail nunca me passa informação correta

I had an email saying the order was delivered, but the only problem with that is the picture sent to prove it wasn't our door, and it was left stuffed in the letterbox. I can't get in touch with anyone; it's so annoying!

received a car parking fine from Parkingeye by Royal Mail

The fine arrived late 19 days 24th July sent on 5th July ?

I complained to Royal Mail by phone and informed them of the late arrival

They requested evidence from the sender Parkingeye

stating

sender's details, method of posting used, place and date of posting and date of receipt.

Royal Mail states

As it's untracked this evidence is not available.

I therefore contacted Parkingeye

Late car park fine Parkingeye ref 598719/048743

My fine arrived today 19 days since being sent on 5/8/2025

Due to missing the opportunity to pay early

I now have to pay £90 at an unforeseen time limit

Royal Mail does not accept liability for this late delivery

Royal Mail need evidence from Parkingeye

It appears that these are not tracked suiting accurate recordings?

Parking fine issue

sender's details, method of posting used, place and date of posting and date of receipt.

Royal Mail states

As it's untracked this evidence is not available.

The final decision from POPLA appeal states

Freedoms Act (PoFA) 2012. For the operator to transfer liability for unpaid parking charges from the driver of the vehicle to the registered keeper of the vehicle, the regulations laid out in PoFA must be adhered to. I have reviewed the PCN and note that the breach occurred on 1st July 2025, and the PCN was issued on 5th July 2025, well within the 14 days specified in PoFA.

I understand the appellant is stating they did not receive the PCN within the 14 days, but POPLA must accept it was sent as to be delivered within 2 working days unless the contrary can be proven.

If this was sent to be delivered in 2 working days what is the process to ensure it arrives?

POPLA have assumed that this fine would be delivered in 2 working days

Royal Mail didnt deliver this fine in 2 working days or within 14 days it took 19 days??

I hope you can assist?

Lost two of my parcels. One incoming one outgoing.

One has been apparently delivered to me but nobody has seen it and I can't see the proof. Called at 1pm was waiting for over an hour as the recorded message informed me they were experiencing high call volumes (unsurprisingly) then after like l.5 hours the message in-between the hold music changed to your call may be disconnected as our offices shut at 3.

So wasted two hours and I'm still no wiser. Perhaps if you're experiencing high call volumes, work more hours or get more staff?

I have received a photo of my front door saying that my parcel has been delivered. I haven't seen it

Anthony Hylton

24 Avingdor Court

10 Horn Lane

Acton

London

W3 6GE

9/10/25

Dear Sir/Madam

I wish to formally register a complaint concerning an item I anticipated receiving from Chemist Direct, associated with the tracking number QD26677****GB. The item was scheduled for delivery on Thursday, 10th October.

Upon inspection of my post-box, I found no package.

I also inquired with my neighbours, who confirmed they had not observed any package of any kind.

Contrary to the information provided on the Royal Mail website's tracking facility, the item was not delivered. I have incurred costs for an item intended for delivery to my address, which I have not received, including the postage fee.

I am dissatisfied with the service provided, as I am also responsible for the additional costs associated with this particular item from Chemist Direct and my order number: OR749**** from Chemist Direct.

Should you require further information, please do not hesitate to contact me.

Best regards,

Anthony Hylton

I was expecting a parcel that day and updated my safeplace just in case I might be out when the delivery arrived.

After that, my parcel status changed to "redelivery expected" or something similar. I was at home all morning, and knew that there was no way first attempt was made to deliver anything, plus there was no redelivery note.

The redelivery date was set to 2 days later.

In my confusion, I attempted to find a way to contact Royal Mail, but couldn't find their number or chat anywhere but here. Called. 30 mintes wait.

The staff member was polite and helpful, explained that the parcel was not scanned in when the deliveries were going out in the morning, but I might still receive it that day. She also explained that the redelivery message meant that if they didn't manage to deliver it that day or the next one, then they'll schedule a redelivery for me.

Quite odd, but I did receive my parcel that day and the call did help

I put my address 12 Nicolas Walk, and they are delivering it to 22 Nicolas Walk. Please tell them to deliver it to 12 Nicolas Walk and leave the parcel in front of the door.

I ordered an item from the USA through eBay. I was given 3 item numbers, 2 for tracking.

I nominated a safe place by the front door should I not be in. After significant confusion, one was for Parcelforce, the other for Royal Mail. PF had no idea, saying they didn't have it, then changed their mind twice, saying they hadn't delivered it after all. Then they said that was an error.

Royal Mail said they delivered it but I was in and there was no email or card. The only evidence was an out-of-focus photo which was obviously not my property. eBay had sent me a single email saying they had looked into it, seen evidence and the case was closed, with no comment asked for from me. After strenuous efforts to navigate the Royal Mail website and make a complaint, I got an email saying they would look into it.

A month later, nothing. I emailed their customer service, and received no reply. I emailed again, and they replied that the case was closed.

I am on the point of taking it further. Something very irregular and fishy is happening here.

Despite staying in all day, Royal Mail failed to deliver a parcel and did not even leave a card. I was in all day, and they made no attempt to deliver, despite getting an email saying they would deliver that day. This is not the first time they have been unreliable; there are too many other incidents to mention here.

.. sj ddjd cjc. I six months of being in the same position and still have no clue how I can handle it and still have a lot to say but its a good day to me that Im still learning to accept