Ravinder K Klp

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#5163757 
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My parcel not delivered please help

Royal Mail - My parcel not delivered please help
Royal Mail - My parcel not delivered please help
Hello my parcel is to much late i need this parcel please cheak it please connect me this mail please number +346********
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Pros:
  • Please deliver my parcel
Cons:
  • Not happy

Preferred solution: Deliver product or service ordered

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Helpful
Resolved
MRizwan M

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#4876406 
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Resolved: I have recharged my number but I have not received it yet

Royal Mail - I have recharged my number but I have not received it yet
Royal Mail - I have recharged my number but I have not received it yet
Updated by user Jul 31, 2023

Company fixed the issue and I have been provided with product or service ordered.

Original review Jul 31, 2023
I have recharged my number but I have not received it yet my number +447909****04 no received money my number
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Loss:
$7

Preferred solution: Full refund

User's recommendation: I have recharged my number but I have not received it yet

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Helpful
Nikolas K Kda

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 Verified Reviewer | map-marker Bournemouth, England
#4819732 
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Delay of delivery!

2.4
Royal Mail - Delay of delivery!
Royal Mail - Delay of delivery!
Royal Mail - Delay of delivery!
Updated by user Jul 18, 2023

With endless phone call tries from both the UK and abroad!!! to find out that only the sender can submit a complaint ( Public Service Company in this case in Lisbon -Portugal) And that unfortunately we cannot even report the item missing ourselves as the receivers! Incredible!

Original review Jul 18, 2023
Its the 18th of July and after countless efforts to contact Royal Mail, from Greece and England, my parcel from Portugal has not been delivered in Bournemouth, although arrived in DORSET Center on the 06th of June The customer service Center is a CUSTOMER MANAGEMENT AND DELAYING SERVICE, where one would probably be able to communicate better with a pet instead of that automatic service Center! No human seems to be a available to answer not even a long distance phone call, so far!
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Loss:
$2500
Pros:
  • Tracking
Cons:
  • No agent to assist me and no tel number available to resolve

Preferred solution: Deliver product or service ordered

User's recommendation: Unfortunately to use another service!

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Helpful
Anonymous

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 Verified Buyer | map-marker Dammam, Eastern Province
#5125522 
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Very bad experience

Royal Mail - Very bad experience
Royal Mail - Very bad experience
Tracking no RF56606****GB what the issue regarding this can you explain. Long wait. Please tell me clearly I going to receive my order or not now I unable to wait more
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User's recommendation: So delay service

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Abigail A Pqw

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 Verified Reviewer | map-marker Greenford, England
#5121581 
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I've not received my items but it says it's been delivered

Royal Mail - I've not received my items but it says it's been delivered
Royal Mail - I've not received my items but it says it's been delivered
This is the second time you have refused to deliver my parcels but tagged them as delivered. The first time was a white bag from Ali Express. It never got to me but you tagged it as delivered. The second parcel were a sandals and a bag combined. It was also tagged delivered but you never did. Im extremely disappointed in you. And the worst part is, you dont have anyone to talk to or any office to reach out to. Too bad
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Loss:
$60
Cons:
  • I do not know

Preferred solution: Full refund

User's recommendation: I don’t trust them but I can’t tell you not to trust them because we might not have the same issue

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Anonymous

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 Verified Buyer | map-marker Wanstead, Redbridge
#5051172 
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My International package is not yet arrive and can not be track

Royal Mail - My International package is not yet arrive and can not be track
Royal Mail - My International package is not yet arrive and can not be track
I have ordered royal mail services to sent my package internationally to Indonesia. I've drop the package since 19th August 2023 until today my family in Indonesia is not yet received the package and I could not track the package. I have been trying to call the customer service but it seems always busy since this morning. No one help me and given me the answer regarding my package.
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User's recommendation: Try to provide good customer service

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Nermine D

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#5060428 
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I didn’t receive my items

Royal Mail - I didn’t receive my items
Royal Mail - I didn’t receive my items
I had a card saying the item in my house on the shed, they sent a photo with an email of the items, but not in my house the items in an other house, I was in the house by that time but no one knocked on the door and I didnt receive anything of my items. Please help me to receive my items. Thanks
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Loss:
$68
Comment
Helpful
1 comment
#2384771

Can you please help me as soon as possible to get my items. Thanks

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0 0
Scott W Yht

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 Verified Reviewer | map-marker Petersfield, England
#5031904 
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Signed for parcel not arrived

1.0
Royal Mail - Signed for parcel not arrived
I had a parcel sent to me through Royal fail over a week ago and still not arrived,the royal fail signed for service was used,the website is useless cant get through to anyone.
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Loss:
$160
Cons:
  • Been getting mail at 7pm at night

Preferred solution: Deliver product or service ordered

User's recommendation: Pick another courier

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Helpful
Anonymous
map-marker Dunfermline, Fife
#5070947 
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Missing parcel

Royal Mail - Missing parcel
How can a package go missing Can the post man not read the correct address I find that in this day and age how a postman will accept a three letter symbol as a persons signature I am completely disgusted with the complaints procedure as you can never find a number to call.Also even filling in this space is disgusting as you have to complete it
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User's recommendation: Beware

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Dawn H Irj

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#4979176 
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Poor service

2.8