Most helpful review

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New Reviewer

Royal mail was out to deliver my parcel without any notification or email sent to me,the delivery guy came when I was not home

Royal mail was out to deliver my parcel without any notification or email sent to me,the delivery guy came when I was not home
Send me a mail so i know my parcel it's on its way and i wait for it,so I try not to miss it, please

User's recommendation: I can't recommend your services.

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ID
#4410482 Review #4410482 is a subjective opinion of poster.
Location
Newtownabbey, Antrim And Newtownabbey

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Verified Reviewer
New Reviewer

Courier

I sent courier via international standards royalmail..still not received. My tracking I'd is UB17667****GB. No update at all. Royalmail number not answer. Post office saying no update. They said directly claim it. I didn't send item to claim the amount. I choose royalmail for international courier that was my big mistake ever in life.next time never ever I will book royalmail for the same should work on live update on international standards service. They s

User's recommendation: Work on it.and help me to get my parcel.

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ID
#4452484 Review #4452484 is a subjective opinion of poster.
Pros
  • No trust on royalmail anymore
Cons
  • Not trust
Loss
$99
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

Missing parcel

I have tried numerous phone calls regarding this issue of my parcel,royal mail keeps stating it was delivered on 13.3.23@***.15,When tracking it stating was delivered on that date to Market Weighton Spdo.I have phoned that Spdo on 20.3.23 they said they havent got it, also my property is fully cameras,! Nothing has been delivered. Tracking number is LV71435****CN.
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ID
#4452181 Review #4452181 is a subjective opinion of poster.
Loss
$70
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

I send the parcel from uk to other country still...

I send the parcel from uk to other country still no update...I recommend any other courier service and the horrible thing is no customer care answer they are saying only no update internationally. Really horrible experience I lost the parcel worth 1400 pound they on Instagram I spoke he is saying just claim the amount which is only 60 pound.i did not send parcel to claim this amount I sent parcel to reach on time not to claim 60 pound.disgusting service ever.dont trust on royalmail
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ID
#4452062 Review #4452062 is a subjective opinion of poster.

Horrible customer service

I havent received my package and cant get ahold of you guys which is very poor customer service . Please call me 480-616-**** Taylor Guerra
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ID
#4443631 Review #4443631 is a subjective opinion of poster.
Location
Phoenix, Arizona

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New Reviewer

Package sent internationally to the UK still hasn’t arrived when sent a month ago and don’t have tracking on it

I have received emails back which is good, but not much help unfortunately regarding my situation. I sent a package internationally to the UK at the beginning of February and it still hasnt arrived. Nor do I have tracking and I wanted to check with you, Royal Mail, to see if the package has gotten to you.
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ID
#4439407 Review #4439407 is a subjective opinion of poster.
Preferred solution
I would like to get answers to my problem if possible. I don’t know what mail/package service to contact and ask if they had my package transferred to them. It’s almost impossible to know what to do when I don’t have tracking on my package.

Disappointed with my delivery

I had someone waiting till 10 am for the 1st class delivery that never happened only to be told the driver had been there and the delivery was missed but everyone who was there never saw the driver. Had to rearrange for my guests to book alternative accommodation since the keys I sent through Royal Mail never arrived.

User's recommendation: I will never recommend Royal Mail to anyone I know just to save them from the frustration and disappointment.

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ID
#4438607 Review #4438607 is a subjective opinion of poster.
Location
Street, England

Parcel delivery

I was expecting a delivery someone has been waiting at the address from 10 am and no one came only to be told that the driver was there and delivery is missed while the driver never came

User's recommendation: I will never recommend Royal Mail to anyone I know I don’t want them to be disappointed as I am.

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ID
#4438596 Review #4438596 is a subjective opinion of poster.
Location
Street, England

Horrible customer service.

I sent a complaint 3 days and no one has reached out. I called this morning and no one is answering the phone. I need my package to be changed to a different address and no one is doing it for me this is horrible!

User's recommendation: If you have a problem they won’t solve it.

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ID
#4432705 Review #4432705 is a subjective opinion of poster.
Location
Marysville, Ohio

Wants to rearrange delivery

I have been trying to contact Royal Mail customers service to arrange delivery of my package, there was only answer machine told you to select numbers and leave your details. Until now, nothing has delivered to my address yet since last month.

User's recommendation: Find alternative services from other companies that better than this one.

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ID
#4428854 Review #4428854 is a subjective opinion of poster.
Location
North Hykeham, England

Because nobody could help

Royal Mail - Because nobody could help
Not happy as I have sent my parcel to wrong address but nobody could help to send it back to me got to wait 18days then they send it to Ireland why could they not send it back because they have tracking number

User's recommendation: Nope.

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ID
#4426140 Review #4426140 is a subjective opinion of poster.
Location
Glasgow, Glasgow City
New Reviewer

Missing deliveries

My online tracking number says my parcel has delivered on 9th of March but I dont get the item. Thanks My tracking number is FF86076****GB
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ID
#4425889 Review #4425889 is a subjective opinion of poster.
Loss
$48
Preferred solution
Deliver product or service ordered

Lost mail

I sent a package that made it through multiple locations but was stalled at the warehouse and has been deemed as lost in warehouse. Now nobody wants to be at fault for lost package and a new battle to fight

User's recommendation: I don’t know how this is prevented.

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ID
#4420663 Review #4420663 is a subjective opinion of poster.
Location
New Smyrna Beach, Florida

My Package has not BEEN delivered for 2 months

My packet has still not BEEN delivered Even tho i had a conversation with u guys on friday. Ive BEEN waiting wAy to long. My shipping NUMBER is L020490****GB
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